Below the map and server information, there’s another arrow, this one pointing down, that unfurls a dashboard that highlights the VPN’s performance, offers quick access to popular settings, shows subscription information, and more. Favorite servers can be saved, and while it's not immediately obvious, there's an auto-connect option that automatically connects you to the tunnel with the lowest ping. To the right of the map is a small arrow that, which clicked on, springboards the user to a list of all the other servers available on the VPN. Below that button, there’s a map showing the location of the server it connects to. A small window that can either pop out of the taskbar or float on its own, it has a large power button that turns Private Internet Access’s VPN on and off. Private Internet Access’s desktop app is slicker than the company’s outdated marketing might lead a user to expect, but it’s not particularly intuitive. PIA claims to be a no-log VPN, and the service maintains an ongoing transparency report on its website to back that up, outlining how many court orders, subpoenas, and warrants the company has received and supplied logs in response to. (Update: Private Internet Access now has apps for all operating systems available via each platform's app store.) To its credit, Private Internet Access has plenty of servers at the ready, offering users access to 3,300 tunnels across more than 47 countries, worldwide. These shortcomings already have Private Internet Access falling short of the competition, right out of the gate. While the company doesn't recommend using PIA with a router, those who want to go that route can connect via DD-WRT, Tomato, or Pfsense. In addition, it doesn’t offer solutions for playing nicely with subscribers’ routers, though it does offer routers for sale that come with the FlashRouters Privacy App pre-installed. Design and FeaturesWhile it has options for Linux, Mac OS, and Windows computers, as well as Android and iOS on mobile devices, Private Internet Access lacks apps for Android TV, Amazon Fire TV, and Apple TV, though you can get Android TV and Amazon Fire TV working by installing an app via APK.
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